Legal Notice

PRIVACY AND DATA PROTECTION

1. Purpose    

This personal data protection policy aims to explain how LABORATORIOS ORDESA, S.L. collects, processes, and protects the personal data you provide or that we collect, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (on the protection of natural persons with regard to the processing of personal data and on the free movement of such data), Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights, and other applicable regulations on the protection of personal data.

2. Data Controller

The data controller for the personal data you provide or that we collect through other means is LABORATORIOS ORDESA, S.L., with Tax ID number B60402682, registered office at Pg. de la Zona Franca, 107, Sants-Montjuïc, 08038 Barcelona, email: ordesa@ordesalab.com, and contact telephone number: +34 90.210.52.43.

3. Website

The “Website” of LABORATORIOS ORDESA, S.L. consists of this webpage, which is owned by LABORATORIOS ORDESA, S.L., and may contain links to other platforms or websites owned by the company or by third parties with their own data protection policies. By accessing these third-party websites, you can decide whether or not to accept their data protection and cookies policies, in accordance with current regulations.

4. Platform Users, Clients, and Potential Clients

Users are hereby informed of the personal data that may be collected, the purposes for which it is collected, and the legal basis for its processing.

DATA:

  • Identification, commercial, and contact data

PURPOSE OF PERSONAL DATA PROCESSING:

  • The purpose of processing your personal data is to ensure the security of the service and manage your queries, information requests, or complaints sent to the company’s contact email provided on the website, as well as to manage the activities offered by the company.

LEGAL BASIS FOR PERSONAL DATA PROCESSING:

  • In general, the legal basis that legitimizes the processing of personal data by LABORATORIOS ORDESA, S.L. is the fulfillment of legal obligations, public interest, or the exercise of public authority granted to LABORATORIOS ORDESA, S.L.
  • Other processing activities are based on legitimate interest and the consent obtained to manage and respond to your information requests and inquiries at LABORATORIOS ORDESA, S.L., as well as to assess your satisfaction with our services and operations, or to send you information of interest related to the contracted services.

5. Collection of Personal Data and Processing Records

LABORATORIOS ORDESA, S.L. processes your personal data lawfully, fairly, and transparently, limiting its use to the purposes for which it was collected.
The personal data collected from the data subject is incorporated into data processing systems owned by LABORATORIOS ORDESA, S.L. and is included in our Register of Processing Activities.
This personal data will be treated confidentially and in a manner that ensures appropriate security for the protection of said data.

6. Disclosure of Personal Data

LABORATORIOS ORDESA, S.L. will not disclose personal data without the consent of the data subjects, except in the circumstances provided for by current legislation, including disclosure to law enforcement agencies, courts and tribunals, and public authorities with relevant jurisdiction when requested in accordance with applicable legal and regulatory provisions.

7. Data Retention

In general, the personal data processed by LABORATORIOS ORDESA, S.L. will be retained for the time necessary to fulfill the purpose for which it was collected, taking into account the time limits established by general regulations and, specifically, by Law 10/2001, of 13 July, and Decree 13/2008, of 22 January. Without prejudice to the possibility of making data available to the competent authorities or to respond to legal claims, the data will be kept blocked until the expiration of the statutory limitation period, after which it will be deleted.

8.- Confidentiality

LABORATORIOS ORDESA, S.L. guarantees, in accordance with the provisions of the General Data Protection Regulation (GDPR), that it will use users’ personal data confidentially and has implemented the appropriate technical and organizational security measures in its facilities and systems. This protection covers all matters related to the collection and use of information provided via the Internet.

Therefore, we are committed to maintaining and applying the necessary security levels, taking into account the state of technology, the nature of the stored data, and the risks to which they are exposed, in order to protect your personal data from accidental loss and from unauthorized access, processing, or disclosure. We will not disclose your information unless it is strictly necessary to fulfill a service request or a legal obligation. In short, we will treat your data in accordance with the current legislation on data protection.

LABORATORIOS ORDESA, S.L. provides users with the appropriate technical resources to ensure that, prior to submitting their personal data, they can access the privacy policy notice or any other relevant information and, if necessary, give their informed consent for their personal data to be processed.

9.- Data Protection Rights

Data subjects may exercise their rights of access, rectification, erasure, portability, restriction, and objection by writing to the email address DPD@ordesalab.com or by post to Pg. de la Zona Franca, 107, Sants-Montjuïc, 08038 Barcelona, with the reference “GDPR rights.”

  • Right of access: This is the right to request and obtain information about your personal data held by LABORATORIOS ORDESA, S.L., as well as details about how the data is processed, for what purpose, and for which specific uses.
  • Right to rectification: This is the right to have your personal data corrected if it is inaccurate or incomplete.
  • Right to erasure (right to be forgotten): This is the right to request the deletion of your personal data when it is inappropriate, excessive, or unnecessary, when it has been retained longer than necessary, or when it violates the Regulation.
  • Right to object: This is the right to request that your personal data not be processed.
  • Right to restriction of processing: This right allows you to mark your personal data stored by LABORATORIOS ORDESA, S.L. to limit future processing.
  • Right to data portability: This is the right to receive the personal data you have provided to LABORATORIOS ORDESA, S.L. in a structured, commonly used, and machine-readable format, and to transmit it to another controller, provided the processing is based on consent or a contract and is carried out by automated means.
  • Right not to be subject to automated individual decision-making: This is the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or significantly affects you.

In the Exercise of GDPR rights section, you will find all the information necessary to exercise your rights.
You also have the right to file a complaint at any time with the Catalan Data Protection Authority regarding the processing of your personal data.

10.- Changes to Our Notice

If we change the way we process Personal Data, we will update this Policy and the corresponding Legal Notice on Privacy and Data Protection. We reserve the right to make changes to our practices and this Policy at any time, so we encourage you to check it frequently for updates or changes.

11.- Adhesion Clause to CONFIANZA ONLINE

Our organization is affiliated with Confianza Online (a non-profit association), registered in the National Association Register Group 1, Section 1, national number 594400, CIF G85804011, Calle la Palma 59, Bajo A., 28015 Madrid (Spain), phone (+34) 91 309 13 47 and fax (+34) 91 402 83 39 (www.confianzaonline.es).

These General Terms and Conditions are governed by Spanish law. In compliance with the Law on Alternative Dispute Resolution, we inform consumers that, as an affiliated entity and under the terms of its Code of Ethics, users may resort to Confianza Online for the alternative resolution of potential disputes (https://www.confianzaonline.es/consumidores/como-reclamar/formulario-reclamaciones).

If the disputes concern electronic transactions with consumers or data protection in this context, they will be resolved by the Confianza Online Mediation Committee, accredited for consumer dispute resolution. If the disputes concern digital advertising or data protection in that area, they will be referred to the AUTOCONTROL Advertising Jury.

Additionally, we remind you that you can access the European Union’s online dispute resolution platform through the following link: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show.

12.- More Information
We will be happy to provide you with more information about how we protect and use your personal data. Please contact us at the following email address: DPD@ordesalab.com.

You can also obtain useful information about privacy and data protection from the Spanish Data Protection Agency (AEPD).

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